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EME Privacy Policy

Last Update: March 2026

Events Made Easy Limited ('EME') and any affiliated companies are committed to protecting the personal information of its users. Please read this Privacy Policy (this "Policy") carefully to understand how Events Made Easy Limited ("EME", "we") processes personal information. This Policy describes how EME processes personal information of its users and other visitors browsing the Site ("users") in connection with the Site and other services provided by EME as well as privacy practices that apply to affiliates, influencers and other collaborators.

By accessing or using www.eventsmadeeasy.co.uk, the EME mobile app, or any other related sites, applications, services and goods, or any other website operated by EME that links to this policy (each, the "Site"), as well as by registering to a EME account, you acknowledge that you have read and understood this Policy. This Policy may change from time to time; any changes we make to this Policy will be posted on this Site, we will also take any other steps, to the extent required by applicable law, including notifying you about material changes. Changes to this Policy are effective as of the stated "Last Updated" date. We recommend that you check the Policy periodically for any updates or changes.

1. What Information We Collect

1.1. Information You Provide Directly

  • Account Registration: name, email address, password, phone number
  • Business Verification (Partners): company name, registration number, address, professional licenses or certifications
  • Booking Details: event date, location, services requested
  • Communications: messages you send through our in-app chat or support channels
  • Reviews & Feedback: ratings, comments, and any media you upload

1.2. Information Collected Automatically

  • Usage Data: pages visited, time spent on pages, clickstream data
  • Device & Technical Data: IP address, browser type and version, operating system, device identifiers
  • Location Data: approximate location derived from IP address (where permitted)

1.3. Cookies and Similar Technologies

We use cookies, web beacons, and similar tools to enhance your experience, track usage patterns, and deliver personalized content. You may disable cookies via your browser settings, though some Site features may not function properly.

2. How We Use Your Information

We process your personal information for the following purposes:

  • To Provide & Improve the Site: match Service Users with Partners, facilitate bookings, deliver customer support, and personalise your experience
  • To Communicate: send account notifications, updates, marketing materials (with your consent), and respond to inquiries
  • To Verify & Secure Accounts: perform identity and business verification, detect fraud, and enforce our Terms of Service
  • To Comply with Legal Obligations: maintain records for tax, regulatory compliance, or respond to lawful requests by public authorities

3. How We Share Your Information

We may share your personal data with:

  • Partners & Service Providers: payment processors, hosting providers, customer support vendors
  • Other Users: your public profile details and reviews are visible to Service Users and Partners you interact with
  • Legal & Regulatory Authorities: to comply with lawful requests or protect rights, property, or safety
  • Business Transfers: in connection with any merger, acquisition, or sale of assets (with appropriate confidentiality protections)

We never sell your personal information to third parties.

4. Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal data from unauthorised access, alteration, or destruction. While we strive to secure your information, no method of transmission over the Internet is 100% secure.

5. Your Privacy Rights

Under applicable UK data protection laws, you have the right to:

  • Access: request a copy of the personal data we hold about you
  • Rectify: correct inaccurate or incomplete information
  • Erase: request deletion of your data (subject to legal retention requirements)
  • Restrict Processing: limit how we use your data
  • Data Portability: receive your data in a structured, machine-readable format
  • Object: challenge our processing based on legitimate interests or direct marketing
  • Withdraw Consent: if we rely on consent to process your data, you may withdraw it at any time

To exercise these rights, contact us at info@eventsmadeeasy.co.uk. We may need to verify your identity before processing your request.

6. Third-Party Links & Services

Our Site may contain links to third-party websites, apps, or services not owned or controlled by Events Made Easy Limited. This Privacy Policy does not apply to those third parties. We recommend reviewing their privacy policies before providing any personal information.

7. Children's Privacy

Our services are intended for users aged 18 and over. We do not knowingly collect personal data from children under 18. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it as soon as possible.

8. International Data Transfers

Your personal data may be processed in the UK or in other countries where our service providers operate. We ensure that any such transfers are subject to appropriate safeguards, such as Standard Contractual Clauses, to protect your rights.

9. Changes to This Privacy Policy

We may update this Policy to reflect changes in our practices or legal requirements. We will post the revised Policy on the Site with an updated "Effective Date." Continued use of the Site after any changes constitutes acceptance of the revised Policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@eventsmadeeasy.co.uk

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